Shipping & Returns

Shipping.

How much does shipping cost?

We charge a flat rate of AUD$12.00 Australia wide and AUD$18.50 globally.

How long will it take for my bikini to arrive?

All orders within Australia are shipped via Australia Post. Once your order has been placed and payment recieved we will ship your order out within 1-2 business days. Orders within Australia may take up to 3-8 business days from time of dispatch. Wolves By Nature is not responsible for the theft or damage of a parcel/article once is has been delivered. All international order vary, but generally speaking, between 10-14days in transit.

Returns.

Wolves By Nature will happily exchange your garment IF the garment is faulty or if you have ordered the incorrect size. Wolves By Nature will not exchange any garment if the buyer has simply changed their minds about the bikini purchased. Swimwear must be unwashed, unworn and unused for us to accept the exchange. Customers who wish to exchange a garment must contact us on Hello@WolvesByNature.com.au no later than 5 days after its arrival.

All returns:

  • Must not be altered, damaged or washed.
  • For health purposes, hygienic liners in swimwear must be still on the bikini and in tact.

Unforuntely Wolves By Nature does not offere refunds unless there is a fault in the garment on arrival. Wash and wear refunds do not apply.

Wolves By Nature is not responsible for the returned shipping cost on exchanges or unclaimed items. An additional charge will be applied for all returned shipping cost. All purchases within Australia exchanges will be charged a $10 exchange fee.

Acceptable reasons for an exchange will not include the additional fee. Received merchandise in the incorrect size, colour or a Manufacturers defect.

We strongly recommend you have an appropriate method of tracking your exchange. We are not responsible for lost or misdirected exchanges.

If you have a general enquiry check out our FAQ page where you may find your question is already answered! Please allow up to 24 hours for your email to be responded to.

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